CONTACT US

You can contact us by phone, letter, e-mail or through our Web site. We’d like to hear from you.

Appointments by Phone
For appointments in Little Falls, MN,
call 320-632-2301.
For appointments in Pierz, MN,
call 320-468-2536.

Appointments On-line
You may request an appointment on-line. We'll confirm your request within 24 hours.
› Goto Appointments

Pharmacy Request for Prescription Refill
Please call your pharmacy directly if you simply need to refill a prescription.

If your prescription has expired, call the Family Medical Centerat 320-632-6611 and ask to speak to your doctor or a nurse to request the prescription be renewed.

You may also use this Web site to request an expired prescription to be renewed.
› Goto Pharmacy

Questions About Your Bill
If you have questions about your bill or payment options, please call our business office at 320-632-6611.
› Goto Business Office

Questions About Insurance
If your have questions about your insurance plan or copayments, please call our business office at 320-632-6611.
› Goto Business Office

Medical Records
Family Medical Center is concerned about your privacy. To view, send or receive your medical records by phone, call us at 320-632-6611. Security and identification varies with the nature of your request.

Your may use this Web site to authorize Family Medical Center to send your medical records to another approved health care provider. Also, as a convenience prior to your visit, you may download, print and complete other forms pertaining to your medical records on-line.
› Goto My Medical Records
› Goto Registration Forms

E-mail
Our e-mail address is . When you send an e-mail to us, or when you complete an on-line form, you will receive an automated response confirming that we’ve received your communication. We will respond to your request in a timely manner.

Customer Service
If you have a complaint about our service, we’d like to hear from you. Our professional Standards Committee will review your complaint and respond to you. Call 320-632-6611 to register your concern or pay us a compliment.

The on-line patient satisfaction survey helps us understand how you think we can improve our service. We’d like to know how you think we’re doing.
› Customer Satisfaction Survey